Effective Date: May 22, 2026
At Easy Cleaning AZ, we respect your privacy and are committed to protecting the personal information you share with us. This SMS Privacy Policy explains how we collect, use, and protect your information specifically in relation to our text messaging (SMS) services.
1. Information We Collect
When you opt-in to receive SMS messages from Easy Cleaning AZ, we may collect the following information:
- Your mobile phone number.
- Your name (if provided).
- Your service address or city (for scheduling and quote purposes).
- Records of your text interactions with us (timestamps, message content, and delivery status).
2. How We Collect Your Information
We collect your information directly from you when you:
- Fill out a “Request a Quote” or contact form on our website.
- Check an opt-in box during the booking process.
- Text a keyword to our business number to subscribe.
- Provide your mobile number to us verbally or in writing for the purpose of receiving updates.
3. How We Use Your Information
We use the information collected via SMS to:
- Send appointment reminders and schedule updates.
- Provide fast, transparent quotes for cleaning services.
- Send promotional offers or marketing updates (only if you have provided express written consent).
- Respond to your customer service inquiries or feedback.
4. Disclosure and Sharing of Information
We do not sell, rent, or share your personal information—including your SMS opt-in data and consent—with third parties for their own marketing purposes.
We may only share your information with trusted service providers who help us deliver our SMS services (such as our SMS gateway provider) or when required by law. These providers are contractually obligated to keep your information secure and use it only to provide the services we have requested.
5. Your Choices and Opt-Out Rights
You have full control over your communication preferences:
- Opt-In: By providing your number, you consent to receive recurring automated and manual text messages from Easy Cleaning AZ. Consent is not a condition of purchase.
- Opt-Out: You can unsubscribe at any time by replying STOP to any message you receive from us. After you send “STOP,” we will send one final confirmation message. You will no longer receive text messages from us unless you opt-in again.
- Help: For more information or assistance, reply HELP or contact us directly at the email below.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no wireless transmission is 100% secure.
7. Message and Data Rates
Standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions with us (e.g., booking frequency).
8. Contact Us
If you have any questions about this SMS Privacy Policy or how we handle your data, please contact:
Easy Cleaning AZ Glendale, AZ Email: privacy@ezcleaningaz.com.
Suggested Opt-In Language for Your Website
By providing your phone number, you agree to receive text messages from Easy Cleaning AZ for appointment reminders and service updates. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time.